Released on = June 19, 2007, 9:41 pm

Press Release Author = LivechatGenie

Industry =

Press Release Summary = LivechatGenie has come up with the software for financial
websites to provide improved services & customer support to their online visitors.

Press Release Body = In the very competitive banking industry, it is crucial for
banks to provide immediate and thorough support to their current and potential
clients. If your financial institution doesn\'t have live customer service through
your website, especially when your competitors already do, your institution could be
losing sales and customer service opportunities. Hand-hold customers through complex
applications now with LivehelpGenie.

Advantages of using LivehelpGenie in Finance sector are:-

1. Increase funding rates by providing real-time answers
2. Financing and Mortgages
3. Debt Relief-Help visitors understand the process of debt settlement programs
4. Brokers can answer time-sensitive questions quickly and efficiently,
5. Bankers can answer daily questions regarding accounts, service and banking daily
routine.
6. Build trust by providing click-to-chat access to financial advisors and service
consultants
7. Online credit card authorization site for ecommerce sites, can give visitors
explanations and assistance if their credit cards fail authorization.
8. Speeds the flow of information between your institution and the website visitor
9. Website monitoring feature helps in the detection of fraud.

LivehelpGenie is Live Chat Software for live help, live support, visitor tracking,
and proactive sales support for your web site. It is a software based solution that
allows Companies to communicate, or chat, in real time with visitors. Live support
is used to give immediate response, customer support and information to website
visitors and customers with an added extra human touch.

LivehelpGenie has a highly efficient monitoring system. It does not clog your
bandwidth by repeatedly checking the server for new visitors. (No refresh needed to
update tables). There is no upper limit on the number of visitors to be monitored.

No matter your type of financial institution, be it insurance, banking or currency
trading, LHG helps you project a modern, professional image while lowering customer
service costs.


Web Site = http://www.livechatgenie.com/finance.html

Contact Details = Company Name: - MindGenies
E-mail id: - marketing@livechatgenie.com
Contact Person: - Maya Gupta
Contact Address: - C-22/28, Sector - 57, Noida - 201301
Contact No.:- +91-120-4256016
Mobile No: - +91-9910893642 (India) / +1-310-776-7543 (USA)